We kindly ask that all cancellations be made within 24 hours of your appointment time. That can be made through text, email, voicemail or a simple phone call. Listen we know life happens and sometimes emergency may arise and we can be flexible, however it is very hard to fill last minute no shows and we will charge and require 50 percent deposits of future services. If it happens excessively we will charge 100% of the service price.
Late Appointment Arrivals
If you (Client) are more then five minutes late to your appointment time the appointment may not be held for you. It is at the estheticians' discretion to try to get you in if time allows. We can not guarantee that there will be enough time to give you a thorough service due to booking constraints. If time does not allow us to provide you with the full service requested we may try to offer alternative services or get you re-booked for another time. Please be mindful and realize if we can no longer accommodate your appointment it is not because we do not want to but rather because time won't allow us to give you the service at our standards.